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Credit Card Payment Failure Reasons and Solutions

Credit Card Payment Failure Reasons and Solutions

Please kindly note that repeated orders can be failed and rejected by the risk control system, so you may get the high risk error notice.

Please do not try again within 3 hours if the transaction fails more than 2 times.

For further assistance, please contact our customer service at service@sourcemore.com with your order number if you have any.

Please check the solutions for failed Credit Card orders below.

Failure Reason	Solution
1. Transaction not permitted 2. Authentication required, refer to card issuer 3. Do not honor, refer to card issuer	Please contact the issuing bank to authorize your transaction and get back to us or reorder with another card.
4. Insufficient Funds 5. Exceeds amount limit	Your balance is insufficient or limited, please recharge the card or reorder with a different card.
6. Invalid parameter 7. Duplicate transaction 8. Possible fraud/Risk order 9. Invalid transaction 10.Transaction has already been settled or reversed 11. Hot card, pickup if possible 12. Restricted card 13. Activity count limit exceeded 14. Exceeds PIN retry 15. No reason to decline 16. Issuer suspected fraud/Acquirer error	Please send us the order number to check.
17. Sign error 18. Invalid amount 19. Invalid card number 20. Expired card/Incorrect PIN 21. Invalid account 22. Issuer not available 23. Invalid expiry date 24. Invalid card verification value 25. 3DS authentication failed 26. Blocked card	Please check the card information and try again.
27. System error 28. Timeout at issuer system	Please try again later.

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